Help Centre

Estimated Transit Times

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We understand how important shipping is once you click "buy now", that's why we have the following policies

Australian Warehouse

All products are in stock and ready to ship from our Sydney warehouse (with the exception of preordered bikes, which have the dispatch date illustrated)

Next day dispatch

All orders received by 5 pm AEST will usually be dispatched the following business day. If an order is placed on the weekend or public holiday, please note dispatch will usually be the next working day. For tracked shipments, please allow 12 hours for tracking to begin.

Shipping of Parts, Accessories and Apparel

Economy Shipping

There is free delivery available on all small parcels Australia wide using tracked services of Australia Post or Fastway, no minimum order value required! Estimated delivery time is 4-9 business days. 

Express Shipping

We do also offer Express Shipping for a small additional fee on parts, accessories and apparel orders. Estimated delivery time on Express Shipping is 1 to 4 business days.

Shipping of Bikes

Shipping of bikes and other bulky goods is free to 85% of residences in Australia. However, some postcodes incur a surcharge starting from $29. 

Once shipped you will be issued a consignment number which can be used to track your parcel. We use Direct Freight Express for deliveries and you can track your delivery by calling 1300 347 397 or online at www.directfreight.com.au

Estimated delivery times are below

Transit times from Bicycles Online to

Approximate Working Days

Adelaide

2

Regional SA

3-4

Albury

1

Alice Springs

4

Brisbane

1

Regional QLD

2-4

Remote QLD

5-6

Broken Hill

3

Bundaberg

2

Cairns

3

Canberra

1

Darwin

5

Gladstone

2

Gold Coast

1

Gosford

1

Hobart

4-5

Launceston

4-5

Katherine

5

Mackay

2

Maryborough

2

Melbourne

2

Regional Vic

2-3

Remote Vic

3-4

Newcastle

1

Perth

3-4

Regional WA

5-7

Rockhampton

2

Sunshine Coast

1

Sydney

1

Regional NSW

1-2

Remote NSW

2-3

Tennant Creek

4-5

Toowoomba

2

Townsville

3

Tweed Heads

1

Wollongong

1

 

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